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   Customer Services

    System Optimization
   

    The more complex the production system, the more processes are executed at the same time.

    And the more carefully their interaction is optimized, the better the results. We have an expert

    eye for critical and particularly vulnerable spots in operational systems.

    In system optimization, expert professionals inspect the production system for weak spots with

    regard to potential malfunctions and suboptimal output. The results of this inspection form

    the basis for specific recommendations. And naturally we will also implement these solutions,

    should you so desire.

   We would be glad to speak with you personally about what could be achieved by system

   optimization in your specific situation.

    Production Support
 

    There are many good reasons why production support from KUKA pays for itself. The top

    objective is to ensure the effectiveness of the system, and to do this, system availability

    must be guaranteed over the long term, and downtime must be minimized.

    Specialists from KUKA are on the spot with effective support - from the first start-up of

    production to ongoing operation.

   

   We would be happy to talk with you personally about how production support could work

   for you.


   Maintenance Solutions

   Maintenance solutions Different systems and user concepts require different maintenance

   solutions. In consultation with the system user, we develop a package of services and a

   maintenance strategy custom-tailored to the user's specific needs and wishes.

   We would be happy to speak with you personally about what tasks could be included in a

   maintenance agreement for your specific situation.

   Warranties

    Despite KUKA's strict quality standards, on occasion something does go wrong. The KUKA

    Service Center is the central point of contact, offering fast and convenient help if something

    happens to your KUKA system, robotic cell or machine.

   Spare and Wearing Parts

   KUKA keeps common spare and wearing parts in stock for all current machines and system

   elements. This assortment of over 3 million different articles is available 24 hours a day.

   Storage and retrieval is organized by a special team, ensuring that the parts arrive quickly and

   safely wherever they are needed - worldwide.